Many residents have questions about waste and raw materials policies, waste separation, and waste disposal charges. This is understandable. Therefore, here you'll find answers to frequently asked questions about managing waste at your new address.
Do you have another question? Ask us your questionWe'll do our best to answer your question as best we can. And by doing so, you'll help us add to this list of frequently asked questions.
No, you don't need to report your move to us. We automatically receive any address changes you report to the municipality.
Our services continue until the moving date you notified the municipality. Until then, you will also pay your municipality. waste charges for the home. After this date, you can no longer offer waste.
No, the containers belong to the house, so you can leave them there. It would be nice for the new resident(s) if you leave the containers empty and clean. See the online waste calendar or in the Waardlanden app when you can have the containers emptied for the last time before you move.
No, that's not necessary. The environmental pass comes with the property. So, you leave the pass behind when you move.
Have you moved to a newly built home? Then you must report your move to the municipality where you will be living. The municipality will inform us of your new addresses. You can then apply to us for an environmental pass and the (raw material) containers that belong to your home.
Have you moved into an existing home? Then the previous occupant left the environmental pass in the house. If you don't find an environmental pass in the house, please contact us immediately. contact Please contact our customer contact center. We will then block the old pass linked to your address. You will receive a new pass within 5 business days.
You will find your personal waste calendar in the handy Waardlanden appYou can download this for free on your smartphone. Very handy! Also set the alarm so you get a notification on the day you can put one of the containers out. No smartphone? You can personal waste calendar also consult online.
Usually, the previous occupant(s)'s (material) containers are left behind in the home. You can use these immediately. We do not exchange (material) containers. More information about which (material) containers are appropriate for your situation and what you can use them for can be found at waardlanden.nl/verzameling.
Please contact Please contact our customer contact center if you would like to request or return an additional container. We are happy to help.
Also look up waardlanden.nl/recycletarieven for more information about waste disposal charges and rates.
You must report your move to the municipality where you will be living. Your municipality will inform us of your new addresses. You can then apply for an environmental pass and the (raw material) containers that belong to your home. We will then schedule an appointment to deliver the containers. Please contact us for this. contact Please contact our customer contact center. We're happy to help.
Where you can leave your container depends on the situation in your street or neighborhood. If you are unsure where to place your container, please contact contact Please contact our customer contact center. We're happy to help.