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Residents of the municipalities of Gorinchem, Hardinxveld-Giessendam, Molenlanden and Vijfheerenlanden have an environmental pass per household. This pass belongs to the home. From 1 July 2025, it will cost €15.00 for a replacement environmental pass in case of loss or damage.

Why this change?

Replacing an environmental pass costs money: for creating, processing, sending and handling by our staff. Therefore, from 1 July you will pay a €15 fee if your pass is lost or broken. This keeps the system fair and keeps costs manageable for all residents. Only those who need a new pass will pay for it. At the same time, we want to use this measure to encourage residents to use their pass carefully. 

The pass is important: you need it to open the collection containers for residual waste and VGF waste and for access to the environmental centres. So keep it well, like other important passes. 

Keep the environmental pass safe

Your environmental pass is an important one. The pass is linked to your residential address and is for your household only. 

A few storage tips: 

  • Keep the pass in a fixed place in the house.
  • Keep the pass away from magnets.
  • Do not lend the pass to anyone.
  • Do not make a hole in the pass, the pass will no longer work. 

The environmental pass belongs to the house and stays there when you move. 

Moving house and no pass in the house?

Have you moved house and there is no environmental pass in your new home? If so, you may be entitled to a new free environmental pass. Call our customer contact centre on 0183 68 11 11 during office hours. We will be happy to help you.

Requesting a replacement pass

From 1 July 2025, apply for a replacement environmental pass via our website or Waardlanden app. Payment is via iDEAL.

Frequently asked questions about a replacement environmental pass

If you have lost your environmental pass, you can apply for a new environmental pass. It is important to report the loss as soon as possible. We will then block your old pass. You will receive the new environmental pass within 5 working days of your request. Take contact with our customer contact centre. We will be happy to help you.

Note:

  • from 1 July 2025, you will pay €15.00 for a replacement environmental pass.
  • The environmental pass belongs to the house. You therefore leave the pass behind when you move.

If you have lost your environmental pass, you can apply for a new one. It is important to report the loss quickly so that we can block the old pass immediately. You will receive the new pass within 5 working days. Take contact on with our customer contact centre for assistance.

Note:

  • from 1 July 2025, you will pay €15.00 for a replacement environmental pass.
  • The environmental pass belongs to the house. You therefore leave the pass behind when you move.

If your environmental pass is broken, you can apply for a new environmental pass. We will block your old broken pass and you will receive a new environmental pass within 5 working days. Take contact with our customer contact centre. We will be happy to help you.

Note:

  • from 1 July 2025, you will pay €15.00 for a replacement environmental pass.
  • The environmental pass belongs to the house. You therefore leave the pass behind when you move.

Replacing an environmental pass costs money: for creating, processing, sending and handling by our staff. Therefore, from 1 July you will pay a fee of €15.00 in case of loss or damage.This keeps the system fair and the costs manageable for all residents. Only those who need a new pass will pay for it. At the same time, with this measure we encourage residents to handle their pass carefully.After all, the pass is important: it is needed to open the collection containers for residual waste and VGF waste and for access to the waste disposal centres.The pass is linked to your home address and is only intended for your household. Keep it safe, just like other important passes. 

Are you moving to an address where there is no pass? If so, you will receive a new pass free of charge.Please contact our customer contact centre. We will be happy to help you. 

The environmental pass belongs to the house. So the pass stays behind when you move house.
If there is no pass in the property of which you are the new occupant, please report this immediately. We will then block the old pass linked to your address and you will receive a new environmental pass. Take contact with our customer contact centre. We will be happy to help you.