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Many residents have questions about the nwaste and raw materials policy, waste separation and waste charges. This is understandable. That is why you will find answers to frequently asked questions on waste charges here.

Do you have another question? Ask us your question. We will do our best to answer your question to the best of our ability. And you help complete this list of frequently asked questions right away.

With the introduction of the policy plan, you have been able to influence part of the waste collection fee since 1 January 2024. A part is fixed and a part is variable. This varying part is called the recycling rate. It is a new way of calculating waste charges. Do you separate raw materials well and have little residual waste? Then your costs will be lower than if you have a lot of residual waste.
This does not apply to residents of Vijfheerenlanden. This municipality will decide later on the introduction of the recycling tariff.

Your municipality determines the amount of the waste collection fee, i.e. the fixed part and the recycling fee. The municipality takes into account, for example, people with a lot of medical waste, litter pickers and those with insufficient income.

A recycling fee proves very effective in encouraging residents to separate their waste. This reduces the amount of residual waste we need to have incinerated. As a result, it contributes as much as possible to circular and sustainable waste management in the region.

Experience in other municipalities shows that the target of 100 kilograms per inhabitant per year is not achievable without the introduction of a recycling fee. Almost all municipalities that currently have less than 100 kilograms per inhabitant per year of residual waste have introduced a recycling tariff for this purpose. Examples in our region are the municipalities in the Betuwe (AVRI municipalities), the municipality of Altena and the Hoeksche Waard (RAD).

Where we use the term recycling rate, other municipalities sometimes call it a varying rate.

Over 50 per cent of municipalities in the Netherlands have some form of tariff differentiation (also known as diftar). Yet we often get questions about cities like Utrecht and Amsterdam and why they stop using diftar, have no diftar, or switch to post-separation. Large cities have many flats, flats and upstairs houses. There, waste separation proves much more difficult. These municipalities are therefore not comparable to ours. Experiences from other municipalities and studies show that diftar is a successful means of reducing the amount of residual waste and recovering more valuable raw materials. This is why more and more municipalities are opting for it.

A recycling fee means that you pay each time you take the residual waste container to the street or throw residual waste into the residual waste collection container using the environmental card. This is how the municipality has made the waste collection charge partially variable. Do you separate raw materials well and have little residual waste? Then your costs are lower than if you have a lot of residual waste.

So you do not pay per kilo (i.e. not for weight), but per time you present residual waste. Thus, since 1 January 2024, the waste collection charge consists of a fixed rate and a variable part. The fixed rate is the same for all residents in your municipality. You can influence the variable part by separating your waste properly.
This does not apply to residents of Vijfheerenlanden. This municipality will decide later on the introduction of the recycling tariff.

Your municipality sets the amount of the waste collection charge, i.e. the fixed rate and the recycling rate. The municipality considers people with a lot of medical waste, litter pickers and those with insufficient income.

Since 1 January 2024, the municipalities of Gorinchem, Hardinxveld-Giessendam and Molenlanden have been calculating waste charges in a new way. You have an influence on the amount of part of the waste charges. A part is fixed and a part is variable. This variable part is called the recycling rate. Do you separate raw materials well and have little residual waste? Then your costs will be lower than if you separate worse and have a lot of residual waste.

The fixed part is the same for everyone in your municipality. You pay this at the beginning of the year together with the municipal taxes. At the end of a year, the municipality knows what you have to pay for the varying part. So you pay this varying part afterwards. The amount depends on how often you had your residual waste container emptied or threw residual waste in the collection container for residual waste. We read this number with a chip on your residual waste container or the times you opened the residual waste container with your environmental pass.

The municipalities of Gorinchem, Hardinxveld-Giessendam and Molenlanden introduced the recycling tariff on 1 January 2024.

The Vijfheerenlanden municipality has not yet decided whether and, if so, when to introduce the recycling tariff there. 

Your municipality determines the amount of the waste collection charge, i.e. both the fixed rate and the recycling rate. So for more information on the amount of the waste collection fee, please contact your municipality. The municipalities publish the rates on the municipal website:

If you live in the municipality of Hardinxveld-Giessendam, you can go to My SVHW See how often you presented residual waste.

If you live in one of the other municipalities, you can keep track of how often you have offered your residual waste container or used your environmental card to dispose of residual waste in the residual waste collection container. In February, you will receive the tax assessment from your municipality. This shows how many times in the previous year you used the environmental card to dispose of residual waste in the residual waste container or had your residual waste container emptied. Your 2025 assessment notice will therefore show how many times you disposed of residual waste in 2024. If you think the number is incorrect, you can lodge an objection with your municipality.

As a resident of the municipality of Hardinxveld-Giessendam, you can register at My SVHW See how often you presented residual waste.

Municipalities Gorinchem and Molenlanden use a different partnership to levy and collect local taxes. The reason these municipalities cannot provide insight into the number of times residual waste is due to technical, financial and privacy issues.

If there is a breakdown and the lid does not open, no charge will be made. In case of a malfunction, do not put your rubbish bag next to the container, but try another collection container nearby. Or take the rubbish bag home again and try again later, when the fault has been cleared. Putting rubbish next to the container is not allowed. The cost is €206.50 per offence.

It is always nice if you want to report a malfunction or other problem with a collection container, so we can fix it. When reporting, please provide the number of the container. Use the Waardlanden app or go to waardlanden.nl/notifications to report a malfunction or problem.

You have not been able to put your bin bag in the container, but your environmental card has been scanned because you opened the lid and heard the 'click'? If so, make a report to our customer contact centre. Our customer contact centre staff can have them check whether your failed offering has been registered and, if necessary, they can have it corrected in the registration system. You can make a report by entering the contact form complete in full and include the following under 'Message':

  • The number of failed offers
  • Date and time
  • Environment card number
  • Container number (located on the top left of the container)

Yes, there are. These are also proposed in the strategy paper, such as additional containers for glass and paper in the district, provision of a small kitchen GFT bin and additional education on the usefulness and necessity of waste separation. These measures alone are not enough to fulfil the circular ambitions.

Yes, a large number of municipalities have successfully introduced recycling pricing, also known as rate differentiation or diftar, in recent years. The result: people separate their waste better and the amount of residual waste is reduced. This is studied annually and published in a "Household Waste Benchmark" report. For example, the most recent benchmark shows that diftar municipalities have remarkably less residual waste and lower costs than municipalities that have not applied diftar. Across the entire benchmark, diftar municipalities have 46 per cent less residual waste and 21 per cent lower management costs than non-diftar municipalities. 'Without tariff differentiation, it is practically impossible to reduce the amount of residual waste below 100 kg per inhabitant. All 39 municipalities in the benchmark that met the 100 kg target introduced some form of tariff differentiation,' the report concludes.

Experience in other municipalities that have introduced a recycling tariff shows that this can be a temporary problem. Once residents get used to the new tariff system, bag dumping decreases, usually after about 3 months. Good education on waste separation (what belongs where) and explanations on how to ensure less residual waste helps to get it right. As a result, fewer people will dump waste. That is why our environmental coaches and supervisors are ready to inform and help residents to reduce residual waste and separate even better where necessary. This is how we work together with residents towards a clean and waste-free region.

Some residents of neighbouring municipalities now brought their residual waste to the free-access residual waste collection containers and environmental centres in our municipalities. Because the residual waste collection containers are now closed with a pass system and the recycling fee has been introduced, our municipalities are connected to how neighbouring municipalities do it. Waste tourism has decreased as a result.

By introducing a recycling fee and closing the collection containers, we will also counter abuse by business owners. They will no longer benefit financially by throwing their waste in the collection containers for free.

It should be cleaned up as soon as possible, after investigation (enforcement) has taken place. Incidentally, the experience of other municipalities is that waste dumping almost never leads to unmanageable situations. In practice, therefore, these negative effects of a recycling tariff are not so bad.

Illegal waste dumping unfortunately always occurs and cannot be prevented. However, it is important to clear them as soon as possible, after an investigation (enforcement) has taken place. This way, we counteract copycat behaviour. People add waste if they see that something is already there.
Incidentally, the experience of other municipalities is that waste dumping almost never leads to unmanageable situations. In practice, therefore, these negative effects of a recycling tariff are not so bad.

No, 3 different recycling rates apply in Gorinchem, Hardinxveld-Giessendam and Molenlanden municipalities: for high-rise buildings, for low-rise buildings and for the outlying area.

Residents of high-rise buildings are more likely to offer rubbish bags than residents of low-rise buildings. These have containers for pmd, paper/cardboard and VGF at their homes. Residents of flats, flats and upstairs dwellings pay a lower rate per bin bag deposited in the residual waste collection container than residents who have containers at their homes.

The municipalities determine the waste disposal charges, i.e. the fixed part and the recycling charges. For more information on waste charges, please contact your municipality.

The recycling tariff will not apply to residents of Vijfheerenlanden in 2024. This municipality will decide later on the introduction of the recycling tariff.

Paying per kilo is technically more complicated and therefore more expensive to buy and maintain. Costs you pay as a resident. Also, collection containers with a weighing system malfunction more often. That is why the choice was made to pay per bin bag or residual waste container emptied.
Furthermore, paying per time is less prone to abuse. If someone else throws waste into a residual waste container at the time it is on the street, this does not affect the amount you have to pay. This is because the waste is not weighed.

For example, as long as nappies still have to go with residual waste, the recycling rate will lead to additional costs. The question is whether this is reasonable. Households with babies have the extra nappy waste for a certain period and there is a conscious choice behind it. That does not apply to those with medical waste.

For these residents, the extra residual waste is indefinite. And it is not a conscious choice. Many municipalities that have introduced a recycling tariff therefore compensate this target group, for instance by not charging them for some residual waste offers.

For more information on schemes under the target group policy, contact your municipality.