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Many residents have questions about the new waste and resources policy, waste separation and waste charges. This is understandable. That is why you will find answers to frequently asked questions about containers here.
Do you have another question? Ask us your question. We will do our best to answer your question to the best of our ability. And you help complete this list of frequently asked questions right away.
In June 2021, the municipal councils of the Gorinchem, Hardinxveld-Giessendam, Molenlanden and Vijfheerenlanden municipalities adopted the new waste and raw materials policy. This states, among other things, that residents of high-rise buildings and residents of low-rise buildings without space for three types of containers will put pmd and residual waste together in the collection container for residual waste. All collection containers for pmd will disappear.
By high-rise buildings we mean flats, flats and upstairs houses. Low-rise houses without 3 types of containers are, for example, in the city centre of Gorinchem and within the fortress of Nieuwpoort.
This was decided after a waste analysis of the collection containers in 2021. This analysis showed that there are still (far) too many raw materials such as plastic packaging, metal packaging and drink cartons (pmd) in the residual waste from high-rise and low-rise houses without space for containers. This waste analysis also showed that pmd collection containers still contain a lot of the wrong waste. In both cases, this means that unnecessary quantities of raw materials have to be incinerated. We want to prevent this.
That is why we now collect PMD and residual waste from high-rise and low-rise houses without three types of containers together. We collect this waste separately and have it post-separated with a machine at the waste processor. This separates the pmd from the residual waste. In this way, the PMD can still be recycled. Only the remaining residual waste is incinerated.
All containers for household residual waste in the municipalities of Gorinchem, Hardinxveld-Giessendam, Molenlanden and Vijfheerenlanden will be fitted with a chip.
The chip has a unique number linked to your address. Special equipment in our trucks reads the chip at every emptying. Without the chip, we cannot empty your container. This way, we combat illegal containers, we can better manage the stock and provide you with an even better service. Furthermore, with this registration we can improve the routes and help residents separate waste (even) better.
This registration is also necessary because municipalities Gorinchem, Hardinxveld-Giessendam and Molenlanden will calculate the waste charges in a new way from 1 January 2024. With this new way, you will have an influence on the amount of part of the waste charges. A part is fixed and a part is variable. This varying part is called the recycling rate. You then pay the recycling rate each time you have your residual waste container emptied. Do you separate raw materials well and have little residual waste? The municipality takes into account people with a lot of medical waste, litter pickers and people with insufficient income.
Municipality of Vijfheerenlanden will decide on the recycling tariff after an evaluation on the effects of the other measures.
No, not yet. The waste collection fee now consists of a fixed amount per year. Your municipality sets this amount annually and announces it before the start of the new year.
> Find out more about waste charges
Together with the municipalities, we want to encourage and help all residents to separate less waste and (even) better. Separating less waste and raw materials properly is better for the environment. And from 1 January 2024, as a resident of Gorinchem, Hardinxveld-Giessendam and Molenlanden, you will be able to influence the amount of part of your waste disposal charges. This part is variable and is called the recycling rate. You then pay the recycling rate each time you have your residual waste container emptied. Do you separate raw materials well and have little residual waste? Then the costs will be lower than if you have a lot of residual waste.
Your municipality considers people with a lot of medical waste, litter pickers and those with insufficient income.
The Vijfheerenlanden municipality will decide on the recycling tariff after an evaluation on the effects of the other measures.
If you are a resident of the municipality of Gorinchem, Hardinxveld-Giessendam or Molenlanden, from 1 January 2024 you will pay the recycling rate for every time you have your residual waste container emptied. So you will not pay for the weight of your residual waste. It is therefore best not to put your container on the road until it is completely full. That way, others can't add any more waste to it either.
If someone throws rubbish in your container anyway, please speak to that person yourself. Throwing unsolicited rubbish in someone else's container is not allowed. Unless you agree on it together.
Municipality of Vijfheerenlanden will decide on the recycling tariff after an evaluation on the effects of the other measures.
Unfortunately, it is impossible to prevent someone from stealing your residual waste container. Residual waste containers reported missing will be blocked immediately. The blocked container is no longer emptied and remains full at the roadside. Is your container missing or stolen? Please report this immediately.
No, you can only get a 240-litre container.
You can have your containers emptied as often as at present. The collection days will not change.
Do you live in the outskirts of the former municipality of Vianen? If so, your collection days will change during 2023.
> Find out more about the changes around waste in the former municipality of Vianen
Always have your personal collection days at hand? Download the Waardlanden app or check the waste calendar.
How annoying that your new container for residual waste is broken. You can report it in the Waardlanden app or on our website. We will help you further.
We advise you to contact your container cleaner about this and ask for new stickers.
No, if you live in the outlying area you will get a container with chip for your residual waste.
Every household will receive an environmental pass before the summer of 2023. Because you live in the outlying area, your pass is not activated for access to the residual waste collection containers in the cores. However, the environmental pass will give you access to all our waste collection points from 1 December 2023.
Sure! You can request an extra container from us for pmd, gft and paper.
Together with the municipalities, we are looking for a solution for residents who can no longer dispose of their residual waste themselves. This is not there yet. In the meantime, we recommend discussing the removal of your bin bag with home care or informal care.
This scheme is not changing now. However, it will change during 2023. You will receive more information about this from your municipality at that time.
Yes, even as a resident of a flat, flat or upstairs building, you can separate vegetable, fruit and garden waste and food waste (VGF). A clear wish of many high-rise residents, according to the extensive resident survey in 2020. That is why last year we placed GFT collection containers close to flats and flats. In 2023, you will receive an environmental pass to open these VGF containers. From 1 January 2024, no recycling fee will apply to VGF waste. So you will not have to pay separately to dispose of your VGF waste.
Later this year, you can apply for a kitchen GFT bin. You can use it to collect fruit, vegetable and food waste. Supermarkets sell special compostable biodegradable waste bags for the bucket. Full bags can be disposed of in the VGF waste collection container.
Yes, wheelchair users can also use the GFT collection containers. The supplier has designed the container so that the flap opens towards you. So you don't have to reach forward. As soon as you open the flap, it stays open. The wide opening with low raised edge allows a wheelchair user to throw the bins into the flap with two hands free.
The advice is to ride alongside so that you get closer to the valve with your arms. So not with your feet towards the valve. See image below. As a wheelchair user, you should reach about head height to put the GFT in the flap. The image is for illustrative purposes. Not everyone is the same size and every wheelchair can be different.
Have you accidentally thrown valuable personal items into a collection container? Then call our customer contact centre as soon as possible: 0183 68 11 11. When reporting this, please give the number and location of the collection container.
If the container has not yet been emptied, we can make an appointment to empty it in front of you. This way, you can look for your belongings yourself. We can make the appointment with you on working days between 8.30am and 5pm. Outside these days and times, this is not possible. The cost for an emergency emptying is €150.00. You pay the fee for this emergency emptying in advance by pin.
We cannot guarantee that you will recover your belongings. The cost of emergency emptying will then not be refunded.
